PlayTheOdds
Veteran
I just have to add my two cents to this. There are many cases that a person is handicapped and are traveling alone where they do need help. There are just as many cases where they are traveling with their families and the families basically pawns the handicapped person off on to the airline, this is just flat out wrong. Then you have the people that are not as handicapped as they like to portray themselves as. On top of that you have the ones that simply do not listen then get upset when they don't feel they are receiving the service that they should. For example, when you are handicapped and waiting for a wheelchair you stay in your seat until everyone else has de-boarded. The Flight Attendants tell them this every time. Well I'm standing in the jetway waiting for everyone to de-board. People quit coming out of the door so I figure all the passengers are off, I step onto the aircraft and here is this woman with her cane and husband taking an incredible amount of time getting their shet together with the whole rear of the aircraft trapped behind them. They finally start coming down the aisle, so I step back out on the jetway. The woman and man come out of the door and ask me where her wheelchair is at. I say, "Ma'am, if you have a seat it will be down shortly." Now people are piling up behind them to get off the plan. The husband says, "There is no wheelchair here?" and the woman says, "This is Northwest what do you expect?". They then begin their trek up the jetway (I don't guess she was as handicapped as she thought). As the line of passengers de-boarding begins to thin out, here comes Prospect with three wheel chairs down the jetway. I step in the aircraft to see two passengers sitting and patiently waiting for their wheel chairs. Now you have this woman waddling around out there griping about the service at Northwest when actually its here own ignorance she should be bitching about.