Trip Confirmed
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- Dec 5, 2002
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I just got a case of curious.
I posted and replied on the "res closure" thread regarding an employee who pretty much described frustrated Christmas passengers as garbage.
What percentage of your current problems would you lay on this attitude?
Do you think it's mostly union problems, or do you see this alienation of passengers as an even bigger problem?
I posted and replied on the "res closure" thread regarding an employee who pretty much described frustrated Christmas passengers as garbage.
What percentage of your current problems would you lay on this attitude?
Do you think it's mostly union problems, or do you see this alienation of passengers as an even bigger problem?