Dea Certe
Veteran
- Aug 20, 2002
- 889
- 0
Tom's right about the accumulated grime and daily wear and tear. It doesn't get taken care of often enough. Broken seats, tray tables, taped shut overhead bins, the list goes on. We write it up as often as we see it but sometimes it's days, even weeks before it gets repaired. Why is that? Lack of employees to see it taken care of or lack of time at the gate? Or poor scheduling of the labor? That's something for management to figure out.
Again, it's a lack of management skills. The entire industry has lost its equalibrim. I don't believe our FF's have unreasonable expectations. They pay plenty and put up with a lot. If a delay is announced, they aren't the ones screaming at the top of their lungs. They're the ones sitting quietly with their laptops or PDA's making other arrangements or working. They get on the plane with carry-ons and they know how to efficiently stow them. They know what's on the "menu" and have their drink orders ready.
The FF's are more interested in rationalized fares and dependable service than a free ride.
Dea
Again, it's a lack of management skills. The entire industry has lost its equalibrim. I don't believe our FF's have unreasonable expectations. They pay plenty and put up with a lot. If a delay is announced, they aren't the ones screaming at the top of their lungs. They're the ones sitting quietly with their laptops or PDA's making other arrangements or working. They get on the plane with carry-ons and they know how to efficiently stow them. They know what's on the "menu" and have their drink orders ready.
The FF's are more interested in rationalized fares and dependable service than a free ride.
Dea