http://waittime.tsa.dhs.gov/search?airport...it=Submit+Queryand there is already LOTS we don't know.
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http://waittime.tsa.dhs.gov/search?airport...it=Submit+Queryand there is already LOTS we don't know.
Well unfortunately maybe you should also be complaining to the airport authority for not creating a crew line. We've been howling and b!tching for years to have a dedicated crew line and the answer (most of the time) is NO!!! When you're in a hub city like that with airline crews trying to get to their flights to WORK it's a catch 22. Would you like to stand in line for 30-50minutes in the am or at lunch time just to get into your office building? Probably not. Just the same as the crews do not want to stand in line for an eternity getting stares and snarls from angry passengers who may or not be pushing their luck and have possibly been standing in line for an hour +. I'm certainly not knocking you or telling you how to spend your time but please know that we do not enjoy having to "cut" the line when we are not even on the clock so that we can get your flight out on time. Little does everyone know what a crewmember goes through in a day just to make a 45 minute flight get off the ground. You can probably add another 2-4 hours of their day (not paid) to that 45 minutes. Please do not be angry with the flight crews on this particular day for what could be deemed as poor planning on your part (and the airport). Sundays are historically large volume travel days for LAS and are well known for long lines and sold out flights.Except.....you are implying this is solely my failure....it is not, was not.
Could I have gathered my boarding pass and gone STRAIGHT to the F-Class security line? Possibly avoiding a problem? Sure, I guess I could have done that...but what if the line was already a mess?
And you see, that's the real issue here....the line was being f-ed up by airline crews and handicapped folk, cutting the line. If the line works the way it's supposed to, I have no issues.
At the end of the day, this is a customer service issue. And the customer is not some once a year traveler. For $40K in business personally, plus a bunch for employees and family, I truly don't think its too difficult for an airplane to be held for a moment or two. And yes, to answer your question, an airplane CAN close out 3 minutes late, 5 minutes late...there is enough padding in the schedule.
And I agree with tadjr...there are more issues then one can shake a stick at....but closing out 8 minutes early....when its VERY possible that person is in the airport, probably close by is not right.
-----------------------------------------------------------------------------------------------------------------------Except.....you are implying this is solely my failure....it is not, was not.
Could I have gathered my boarding pass and gone STRAIGHT to the F-Class security line? Possibly avoiding a problem? Sure, I guess I could have done that...but what if the line was already a mess?
And you see, that's the real issue here....the line was being f-ed up by airline crews and handicapped folk, cutting the line. If the line works the way it's supposed to, I have no issues.
At the end of the day, this is a customer service issue. And the customer is not some once a year traveler. For $40K in business personally, plus a bunch for employees and family, I truly don't think its too difficult for an airplane to be held for a moment or two. And yes, to answer your question, an airplane CAN close out 3 minutes late, 5 minutes late...there is enough padding in the schedule.
And I agree with tadjr...there are more issues then one can shake a stick at....but closing out 8 minutes early....when its VERY possible that person is in the airport, probably close by is not right.
What I really want to know is why does everyone blame the Airines for closing flights too early? Why isn't anybody questioning the TSA/airports as to why it takes so long to get through security? Whether it's the airlines or the passengers? I too, have stood in line waiting for 30+minutes because PHX had one, yes one, security line going for crews, first class, airport employees,regular passengers, and the handicapped. If you are delayed at security it's not the airlines fault, but I don't think alot of passengers realize this. TSA could care less if you're late and miss your flight because of them. There are no consequences for them, no compensation is demanded of the TSA and they sure as heck don't provide you with documentation showing you were delayed because of them. What I don't understand is why the airlines and passengers, who support each individual airport don't ask for more efficient security lines? Can anyody shed some light ont this????Except.....you are implying this is solely my failure....it is not, was not.
Could I have gathered my boarding pass and gone STRAIGHT to the F-Class security line? Possibly avoiding a problem? Sure, I guess I could have done that...but what if the line was already a mess?
And you see, that's the real issue here....the line was being f-ed up by airline crews and handicapped folk, cutting the line. If the line works the way it's supposed to, I have no issues.
At the end of the day, this is a customer service issue. And the customer is not some once a year traveler. For $40K in business personally, plus a bunch for employees and family, I truly don't think its too difficult for an airplane to be held for a moment or two. And yes, to answer your question, an airplane CAN close out 3 minutes late, 5 minutes late...there is enough padding in the schedule.
And I agree with tadjr...there are more issues then one can shake a stick at....but closing out 8 minutes early....when its VERY possible that person is in the airport, probably close by is not right.
Dump on the FFs, that’s the road to success.<SNIP> Actually Id rather just go behind you and watch you look at your Big Brightling while we take a delayed departure while the flight crew does their preflight checks since they had to wait for poor little you in the security line.....
So let me get this straight....You mr. has a Big Watch (Brightling) "Hint to the Ladies, big watch/ small ......" think your not only above handicap people, but you have a problem with the flt crews going thru security?? Ill be glad to get in line behind all of you, and wait my turn.....Just pay me for it!!
Actually Id rather just go behind you and watch you look at your Big Brightling while we take a delayed departure while the flight crew does their preflight checks since they had to wait for poor little you in the security line.....
For the last 25+ years I have worked in the industry, there has ALWAYS been a note in the Ticket Jacket that Reads ... If you do not present yourself TEN MINUTES prior to scheduled departure time at the Gate, Your reservation is CANCELED ! Two Questions.... 1) Why should the other 185 Passengers have to wait on YOU (They were on -time)?
2) Do you show up for a Big Meeting at the Scheduled Meeting Time or a Job Interview?
You SHOULD be at the Gate withing 10 minutes before SCHEDULED Departure, is that too much to ask? I understand things happen and most of the time the Agents do their best to help the passengers, BUT the passengers need to understand what the Company wants them to do.
Okay, how bout this... Don't expect the F/C line to be short, or get thru quickly. Do not care if crew members go up to the front to be cleared, we have to be at the airplane 45 minutes prior. The West fa's have to go thru security in LAS. If the club is not past security, skip it! When you had the chance to go thru with nobody in line, you made the mistake not to take the opportunity. The rule is 10 minutes, period. Look after number one, you, and don't make assumptions they are going to wait! Is that better?ANSWER: Because...they are STILL going to make their connections....and in PHLthy...that extra 5 minutes just might help them get their bags..
Wanna guess how many times I've had to wait on "185 passengers" to get from their late in-bound flight from (insert your favorite Caribbean city code here) to my connection? They can wait on my sorry a$$.
Next question...
ANSWER: YES! You bet your a$$ I do. Ever got hung in traffic? Ever had something out of your control happen? Kids sick? Spouse unable to help?
Do I want a customer to wait 2 hours for me? No.
Not one time EVER have I suggested anything other then for US to be just a tad bit more aware that an extra 5 minutes...or 10 minutes...will be okay.
5 or 10 minutes as long as it's not impacting their biz? You betchya. Know why? 'Cause I'm bringing them VALUE....as in $829.30....when the rest of your a$$ kicking kettles are bringing the DP righteoous $99.99. (Which he and apparently YOU are okay with....cool, knock yourself out.)
And that makes you God? Or just hooked up to a kool-aid IV?
C'mon...you can hit me with better than that....
Not one time EVER have I suggested anything other then for US to be just a tad bit more aware that an extra 5 minutes...or 10 minutes...will be okay.
See, I really do agree with you...for the most part.Crap shoot and unfortunately we dont always make schedule, but without a time for us to attempt to make schedule, we might as well just say we'll leave sometime on Tuesday and good luck.