I think the Drink Coupon idea is great, but let them purchase the coupon with there boarding pass. There should not be a buy on board coupon, because we run out of food all the time. Just drinks and headsets. We use to have major problems at America West, specifically gate agents and fleet workers that use to non-rev and hand over a bunch of coupons for free drinks/headsets ALL the time. Like the fa's don't know they were stolen and handed out?? I just played the game, and said you must of had a horrible delay on your last trip, eh?? But, coupons do open doors for more trouble than good. Cashless all the way, please!!When I was hired at Piedmont we did use ticket books. At that time alcoholic beverages cost $2.50 each. The ticket books cost $15.00 for 10 tickets which came out to $1.50 per drink-----a one dollar savings/10 dollars per book. It was a very popular concept for the customer. However, some employees chose to ruin this by purchasing the ticket books themselves, taking the $2.50 cash from the customer and substituting a ticket that cost them $1.50. The profit was ten bucks for each book the employee bought. Quite a few people got fired when the scam came to light. Some people may not be able to resist the temptation to try to make up for the pay cuts of the last two bankruptcies.....
I'm all for ticket books but don't make them discount tickets.....just make them the price that is set...or even better don't charge for drinks at all. At the meeting in PHL Travis Christ said he is sure others will follow suit to be in line with our changes....I don't see them doing it. It's an embarrassing decision that should be rescinded.