Delta leads US network industry with Skymiles overhaul

Just spent the weekend with family and 2 of them are road warrior's.  They are on the road 1-2 times a week and all of the talk out of them this weekend was the DL product.  They are Diamond on DL and are concerned about the new program.  When they get a job contract, they are given a price they can spend on airline fare, typically in coach, but usually get upgraded.  They call their HR deptartment who calls the client to book the flights.  They don't get the double credit or extra for having the DL AMEX card since the client is paying directly.  Since they are based in the SE, they have poured tens of thousands of dollars into Delta, even though they could choose any airline.  With the new price to dollars, they both stated that they are looking at the incentives that AA is offering. 
 
So the client gets the credit because HE paid the fair. Your family member is mad that his double dip is going away. So they will get their HR department to talk to client to change to another airline so that they can continue to scam the system .Great plan .You should be proud.
 
It's quite common when the client is paying for travel on a contract that they also make the purchasing decision, not the person doing the work.

That means that the traveler has no control over who they travel on (a key part of any loyalty scheme, no?), how it gets paid for (a key part of the DL scheme), or which airline is booked or ticketed in the case of a codeshare (another key part of the DL scheme).
 
WorldTraveler said:
And the real fear for many pax is that AA and UA will match what DL is doing and there will be a whole lot fewer miles getting thrown to passengers.
That scenario scares a whole lot of passengers nearly to death.
Guilty as charged.
 
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eolesen said:
It's quite common when the client is paying for travel on a contract that they also make the purchasing decision, not the person doing the work.That means that the traveler has no control over who they travel on (a key part of any loyalty scheme, no?), how it gets paid for (a key part of the DL scheme), or which airline is booked or ticketed in the case of a codeshare (another key part of the DL scheme).
And that is precisely why DL is confidente it can make the change.
DdL is already winning the business and will continue to do so.
No need to throw FF miles around
 
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except it isn't..... do you think I also write for Forbes?

They said the move was a good one and he even throws out numbers that validate the increased revenue to DL.
 
You arent smart enough to write for Forbes and cant write anything bad about Delta since you are biased.
 
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But someone writing for Forbes said DL's move is good. So, are they biased too?

You see you and the unionista máfia can't stand that DL is succeeding on its own and without the help of labor unions.

For this reason, you and your loyal followers hope that DL fails so you can then have a reason to recruit DL employees... it is obvious that DL's success has been a HUGE detriment to the union organizing effort so you hope that DL will look like other unionized airlines that aren't successful and at which unions fight for a piece of the shrinking pie.

as much as you want to believe otherwise, WN is the exception in the airline industry as far as being heavily unionized and also financially successful. The vast majority of airlines that have been heavily unionized have been below average in their financial performance.

I don't expect the IAM will cough up a graphic showing THAT data, though.
 
Depends on who was doing the writing for Forbes. A lot of what shows up on the Forbes website is written by bloggers, and can be quite biased if you read the background of who wrote it.

In this case, the article you're referencing was written by a freelance analyst who dabbles in airlines. He's not exactly a known commodity on the topic of revenue generation or loyalty. Had this been written by someone like Henry Harteveldt or Tom Parsons, who actually understand both, you'd have a stronger argument.

http://www.aspireaviation.com/about/

I was working with loyalty strategy a few years back, and never heard this guy's name.

For all you or I know, he's some guy from Flyertalk who decided to brand himself like Simpliflying and FlyingWithFish did. They had some limited success, the industry realised they were full of crap, yet they still managed to get called up for a quote now and then by a reporter nobody else would speak with.

Either way, I wouldn't assume he has no biases.
 
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he may or may not have biases - but someone besides me said it was good idea.

Unless 700 thinks it was me who wrote it, the Forbes article shows there are plenty of people who think it was a good idea.

Given that DL's stock cap continues to grow, Wall Street is hardly worried that DL has made some monumental mistake.
 
Well according to Barron's they have the following to report....
 
 
"We have long viewed Delta as an industry thought leader, so we aren’t surprised they have become the industry’s growth leader. We are modestly concerned about this competitive capacity though as much of the industry turnaround was related to playing well in the sandbox, and Delta is now walking a thin line between smart growth and market share grab."
 
One can deduce that WT/Chucky doesn't write for Barron's and some on Wall Street are concerned that they may be making a mistake.
 

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