KCFlyer
Veteran
- Aug 20, 2002
- 11,284
- 1,427
You know LCC...I was watching a show the other day called "the half ton man". It was a series on obesity in America. And yes, they had a half ton man on there, who claimed that he ate no more than anyone else...that it was "genetic". Yet his own parents said that at age 4 (when he weighed 84 pounds) that he could eat an adult serving of a meal and still be hungry. There was another man interviewed who said something a lot of "larger" people seem to be unable to accept...he said whether it was gentetics or overeating...he was the cause of his problem...and he was the only one who could bring it under control.
You mention that no other airline has recognized that the human fanny has become bigger over the past decades....why not implore your company to lead the way...make your 737's 2x2 seating and market the hell out of it. Heck, while your at it, why not accomodate folks like me and take a couple of rows out to increae my legroom? Could it be that they haven't changed the seating configuration because they recognized that while the human fanny has grown, the vast majority of the travelling public still fit into an airliner seat with relative ease?
Your airline values their "preferred customers"...does your accomodation plan for "customers of size" mean that you are willing to bump a million miler out of his upgraded first class seat to accomodate the once a year passenger who will only fit in a first class seat, but paid the 21 day advance, travel on a Tuesday coach class loss leader fare?
I don't see arrogance from the SWA employees (I'm not one BTW)...the other airlines told an organization protesting SWA's policy that they wouldn't charge for 2 seats....unless another passenger complained and no one would volunteer to change seats...and if not, they'd be put on another flight...and hope against hope that that flight wasn't full and that the next seatmate would be too shy to complain. If they couldn't do that, then they'd try to accomodate them at a slightly higher cost by either selling them a second coach seat or bumping them to first class. But that would involve an extra cost. Which is more humiliating...being asked one on one by a gate agent to purchase a second seat, or having an FA make an announcement over the PA, requesting someone to trade seats to sit next to the person of size? Southwest waited for other customers to complain....those customers complained...not to the FA, but to corporate headquarters. And a policy was made that would try to insure the comfort of all passengers.
You mention that no other airline has recognized that the human fanny has become bigger over the past decades....why not implore your company to lead the way...make your 737's 2x2 seating and market the hell out of it. Heck, while your at it, why not accomodate folks like me and take a couple of rows out to increae my legroom? Could it be that they haven't changed the seating configuration because they recognized that while the human fanny has grown, the vast majority of the travelling public still fit into an airliner seat with relative ease?
Your airline values their "preferred customers"...does your accomodation plan for "customers of size" mean that you are willing to bump a million miler out of his upgraded first class seat to accomodate the once a year passenger who will only fit in a first class seat, but paid the 21 day advance, travel on a Tuesday coach class loss leader fare?
I don't see arrogance from the SWA employees (I'm not one BTW)...the other airlines told an organization protesting SWA's policy that they wouldn't charge for 2 seats....unless another passenger complained and no one would volunteer to change seats...and if not, they'd be put on another flight...and hope against hope that that flight wasn't full and that the next seatmate would be too shy to complain. If they couldn't do that, then they'd try to accomodate them at a slightly higher cost by either selling them a second coach seat or bumping them to first class. But that would involve an extra cost. Which is more humiliating...being asked one on one by a gate agent to purchase a second seat, or having an FA make an announcement over the PA, requesting someone to trade seats to sit next to the person of size? Southwest waited for other customers to complain....those customers complained...not to the FA, but to corporate headquarters. And a policy was made that would try to insure the comfort of all passengers.