DolphinDave
Newbie
- Mar 7, 2024
- 2
- 1
Last year I signed up and received the AA Advantage Credit Card. I have made reservations for my wife and I to fly to Seattle for a Cruise. I was told by the booking agent don't use the points you have for the tickets. Use it to upgrade to first class.(I mentioned I wanted to do that) Instead of being able to do that I am on standby to do that. I am of the belief that they want paying customers first to do that, not point customers. When I talked to another agent today she stated what the first agent told me was just a suggestion, Not gospel. Has anyone else run into this? I get the feeling That American Airlines dosen't want us to use our points. Any feedback would be appreciated.