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On 6/23/2003 9:15:09 PM tadjr wrote:
Thanks for the info. The reason I was asking is we have 8 kiosks and there are several times during the day we have 1 agent staffed to man all 8 of them! You get your exercise hopping from behind the counter to tag bags to going out front to help people with using the machine. During the time there is 1 agent to man them, any problem at all and the people have to go get in the other line, which isnt supposed to happen, but you get too far behind the curve if you try to assist them. I was just wondering if we were understaffed for them or if this is what CCY really expected for people to experience when using them.
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Hopping over a bag well on a regular basis is an unsafe activity. Per the latest US Airways update, the company is doing a major safety push, with the goal of ''0'' workplace injuries.
In the spirit of cooperation, suggest solutions to this problem to your CSM, such as cutting out the bag well to make a walkway.
If your CSM is non-responsive (that''d be a surprise, right?), have your steward begin a paperwork trail something like this;
1. GSR (Ground Safety Report)
If still no joy,
2. Grievance
Expedite this one;have your steward keep the paperwork moving pronto
3. Along about step II of the grievance, a union rep needs to inform OSHA of a workplace hazard.
You probably won''t get results soon, but you will get them.