USA320Pilot
Veteran
- May 18, 2003
- 8,175
- 1,539
Rising Performance
ARLINGTON (theHub.com) - The increased focus by employees on on-time performance is paying off, with significant month-over-month improvement in April operations from March.
On-time departures were at 58.0 percent, up 17 points, and flights leaving the gate within five minutes of scheduled departure (S:05) were up 15.9 points to 72.5 percent. We also had 80.1 percent of all flights arriving within 14 minutes of scheduled arrival time, and completed 98.9 percent of our departures, a 1.2 point increase over March.
Manchester, England, reported the best on-time performance, with 93.3 percent of its flights departing on time. Other stations with top on-time departures include (in alphabetical order) Allentown/Bethlehem/Easton, Amsterdam, Birmingham and Mexico City.
With 100 percent S:05 departures, Manchester also led in that category, followed by Amsterdam, Birmingham, Madrid, Memphis and Seattle. Manchester also captured the best turn performance, at 93.3 percent. Other stations with top turn time are Amsterdam, Bermuda, Birmingham, Little Rock and Munich.
For fleet launch performance, Birmingham had 96.6 percent of its originating flights depart on time. Other top performing stations include Chicago, Greensboro, Montreal and Seattle. The station with the best first bank performance was LaGuardia, with 84.3 percent of those flights departing on time.
“I am proud of everyone’s dedication, focus and hard work,†said Donna Paladini, vice president of customer service. “The individual achievements that are leading us to systemwide improvement are to be applauded. Our strong progress in April sets the foundation for continued improvement in the coming weeks and months, as we move to regain our position as the number one on-time airline.â€
Regards,
USA320Pilot
ARLINGTON (theHub.com) - The increased focus by employees on on-time performance is paying off, with significant month-over-month improvement in April operations from March.
On-time departures were at 58.0 percent, up 17 points, and flights leaving the gate within five minutes of scheduled departure (S:05) were up 15.9 points to 72.5 percent. We also had 80.1 percent of all flights arriving within 14 minutes of scheduled arrival time, and completed 98.9 percent of our departures, a 1.2 point increase over March.
Manchester, England, reported the best on-time performance, with 93.3 percent of its flights departing on time. Other stations with top on-time departures include (in alphabetical order) Allentown/Bethlehem/Easton, Amsterdam, Birmingham and Mexico City.
With 100 percent S:05 departures, Manchester also led in that category, followed by Amsterdam, Birmingham, Madrid, Memphis and Seattle. Manchester also captured the best turn performance, at 93.3 percent. Other stations with top turn time are Amsterdam, Bermuda, Birmingham, Little Rock and Munich.
For fleet launch performance, Birmingham had 96.6 percent of its originating flights depart on time. Other top performing stations include Chicago, Greensboro, Montreal and Seattle. The station with the best first bank performance was LaGuardia, with 84.3 percent of those flights departing on time.
“I am proud of everyone’s dedication, focus and hard work,†said Donna Paladini, vice president of customer service. “The individual achievements that are leading us to systemwide improvement are to be applauded. Our strong progress in April sets the foundation for continued improvement in the coming weeks and months, as we move to regain our position as the number one on-time airline.â€
Regards,
USA320Pilot
