Us Airways Bankruptcy - Service Sagging

700UW

Corn Field
Nov 11, 2003
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US Airways Bankruptcy - Service sagging
Karen Ferrick-Roman, Times Staff
05/08/2005

The news about US Airways just keeps getting worse.

Treating customers right, getting bags to the same destination as the passengers and racing the clock to make on-time arrivals presents US Airways with a growing challenge, judging by the Air Travel Consumer Reports compiled by the U.S. Department of Transportation.

For March alone, US Airways was the most-complained-about of the 19 airlines in the report.
But flash back to a year ago. For the first quarter of 2004, US Airways didn't even make the top 10 among the list of most-complained-about airlines. In a year, it plummeted 13 places.

Most of the complaints were typical of other airlines: baggage and flight problems.

US Airways had the worst record of any major airline (No. 17 of 19) for handling bags in the first quarter. And this is after the Christmas meltdown that lost about 72,000 passengers' bags in Philadelphia.
Times Online
 
is this what they pay you to do, cut and past, cut and paste. give us an original though of your own some times..Hell you can even try to degrade me if you want, no problem .



Mod comment: please don't quote an entire article.
 
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I give plenty of my own thoughts.

This is a bulletin board about US Airways, numerous posters post news articles about US Airways including myself.

Take the time to read.
 
cltbay1homie said:
is this what they pay you to do, cut and past, cut and paste. give us an original though of your own some times..Hell you can even try to degrade me if you want, no problem .
Mod comment: please don't quote an entire article.
[post="267603"][/post]​

sorry Mod...I forgot.
 
cltbay1homie said:
sorry Mod...I forgot.
[post="267608"][/post]​

Straighten up gollum or you'll never get that ring.
 

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700UW said:
I give plenty of my own thoughts.

This is a bulletin board about US Airways, numerous posters post news articles about US Airways including myself.

Take the time to read.
[post="267604"][/post]​

Time is all I have. and yes you can post articles about US Airways...is it practical, or pertinent, that depends on what you post/repeat. :ph34r:
 
DR.EVIL said:
Straighten up gollum or you'll  never get that ring.
[post="267613"][/post]​

Dont need the Ring. I got the IAM watch, and my Snicken T-shirt, what other powers could I ever need. Hey..Dr. Evil...next time you see deleted by mod...say Hi for me, but keep the faith. :up:
 
700UW said:
US Airways Bankruptcy - Service sagging
Karen Ferrick-Roman, Times Staff
05/08/2005

The news about US Airways just keeps getting worse.

700:

It's ridiculous that you are posting these things,
and if you go back to 1999, you will see that
America West held the title of "America Worst"
and were at the bottom of the DOT rankings.
They found a way to elevate their game, and
US will also find it. It's a temporary situation
and there's no need to repeat negative news
articles at this critical juncture.
 
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How is posting factual data and the truth ridiculous?

Funny they knew several months before the X-mas meltdown that is was going to happen and management failed.

The latest DOT reports show US is sinking further and further.

The cash is running out, they are burning the furniture to try and save the house.

Top FF are taking their business elsewhere and two bankruptcies in two years is nothing to be proud off.
 
700UW said:
For March alone, US Airways was the most-complained-about of the 19 airlines in the report.


US Airways had the worst record of any major airline (No. 17 of 19) for handling bags in the first quarter. And this is after the Christmas meltdown that lost about 72,000 passengers' bags in Philadelphia.
Times Online
[post="267599"][/post]​

:lol:

Throughout my career here, I've come to learn one thing: People (for some reason) love to hate US Air. Their number one demand for compensation is still a free US ticket. Sadly, much like an abusive relationship, customers on the east coast just keep coming back for more! :blink: :lol:
 
700UW said:
How is posting factual data and the truth ridiculous?

Funny they knew several months before the X-mas meltdown that is was going to happen and management failed.

The latest DOT reports show US is sinking further and further.

The cash is running out, they are burning the furniture to try and save the house.

Top FF are taking their business elsewhere and two bankruptcies in two years is nothing to be proud off.
[post="267634"][/post]​

700:

I know you would prefer to see US go
"quietly into the night", but there are
things you need to understand.

1. Follow the money - GE owns US and
can't afford to see it go away, at least
not now. So they are trying to keep it
alive and possibly grow their profits
by forcing a combination with HP.

2. Many DM members really don't have
many convenient choices for their
travel needs and will continue to fly
on US. Upgrades are also a very
underestimated in their intrinsic
value.

3. There is a follow-on effect from the
Christmas meltdown. The publicity
generated by that single event is causing
more people to contact the DOT, even if
their bags are delayed less than 24hrs.
 
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Guess your name fits you perfect, you have not disputed the facts.
 

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