nited Airlines has revised its ticketing policies for its customers with travel plans to and from Richmond, Va.; Washington, D.C.; Baltimore, Md.; Allentown, Pa.; Harrisburg, Pa.; Philadelphia, Pa.; Newark, N.J.; New York, N.Y.; White Plains, N.Y.; Hartford, Conn.; Providence, R.I.; Boston, Mass.; Manchester, N.H.; and Portland, Maine affected by the incoming snowstorm today. These revised policies apply to all customers ticketed on or before Feb. 10, 2006, for travel on or between Feb. 11, 2006, to Feb. 13, 2006, to/from these cities on any United®, United Express®, Ted(SM) or United code-share flight.
For customers currently en route who would like to adjust a return trip, rules and restrictions regarding standard change fees, advance purchase, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived.
For passengers who have not begun travel, one change to the travel plans may be made without change fees or advance purchase requirement for the same itinerary. For a new itinerary, one change may be made without change fees. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking codes restrictions or is a new itinerary.
Only customers with already canceled flights are eligible for a full refund.
All changes must be made by midnight of the customer's original travel date.
Passengers may make these changes by calling a travel agency or United reservations at 1-800-UNITED-1 on or before the original travel date. Customers are advised to visit United's Web site at http://www.united.com or to call 1-800-UNITED-1 for flight status information as the situation progresses. United will continue to monitor the situation and adjust ticketing policies as necessary.
PR Newswire
For customers currently en route who would like to adjust a return trip, rules and restrictions regarding standard change fees, advance purchase, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived.
For passengers who have not begun travel, one change to the travel plans may be made without change fees or advance purchase requirement for the same itinerary. For a new itinerary, one change may be made without change fees. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking codes restrictions or is a new itinerary.
Only customers with already canceled flights are eligible for a full refund.
All changes must be made by midnight of the customer's original travel date.
Passengers may make these changes by calling a travel agency or United reservations at 1-800-UNITED-1 on or before the original travel date. Customers are advised to visit United's Web site at http://www.united.com or to call 1-800-UNITED-1 for flight status information as the situation progresses. United will continue to monitor the situation and adjust ticketing policies as necessary.
PR Newswire
