Travelers Find Fresh Reasons to Sue Their Frequent-Flyer Programs
Businessweek (blog)
You've been a loyal airline customer, forsaking other carriers so you can rack up frequent-flyer miles to redeem for free trips, upgrades, and other perks. Then the airline changes the rules, devaluing your miles or blocking you from cashing them in ...
http://news.google.com/news/more?ncl=dHGy0veI0LrBk1M&ned=us
View the full article
Businessweek (blog)
You've been a loyal airline customer, forsaking other carriers so you can rack up frequent-flyer miles to redeem for free trips, upgrades, and other perks. Then the airline changes the rules, devaluing your miles or blocking you from cashing them in ...
http://news.google.com/news/more?ncl=dHGy0veI0LrBk1M&ned=us
View the full article