They must have figured it out when they called back for their crew meals. 
Airlines¡¯ Clumsy Services Inconvenience Travelers
By Kim Rahn
Staff Reporter
Local airlines are receiving complaints from customers about their clumsy services.
On July 30, an Asiana Airlines' plane took off from Incheon International Airport without carrying its cabin crew and had to return to the airport after the flight deck officer realized the situation, according to the Seoul Regional Aviation Administration Wednesday.
The flight departed empty from Inchon for Taegu where it was supposed to pick up passengers for Cheju Island _ a replacement plane able to land at Taegu in bad weather was used for the trip.
The plane took off from Incheon around 2 p.m. after a crew boarding check. But 30 minutes later, the pilots and the airline realized the cabin crew, who would serve passengers from Taegu, had been left behind at the airport.
The administration said there was a misunderstanding between ground crew and flight crew before takeoff. When checking crew's boarding, the ground crew understood ``crew'' as ``flight crew,'' so told pilots that all crew were on board. The pilots understood that ``all crew'' included ``cabin crew,'' so they left the airport.
The flight immediately returned to Inchon where the cabin crew boarded and then took off for Taegu 50 minutes late.
The plane then carried 120 passengers who were waiting at Taegu airport to their final destination of Cheju.
``We first planned to cancel the flight from Taegu to Cheju, but hastily arranged the substitute following passengers' complaints in Taegu,'' an Asiana official said.
``We wondered why the plane returned to Incheon airport 30 minutes after takeoff, and later realized no cabin crew were on board,'' an official of the aviation administration said.
Jeju Air, a low cost, regional carrier, also caused inconvenience to passengers by canceling planes without prior notice.
The Cheju Island-based airline, which has operated Kimpo-Cheju and Kimpo-Kimhae routes since June, launched an additional service between Kimpo and Yangyang on Monday.
But the carrier canceled six flights on Kimpo-Kimhae route on Sunday and 12 flights on Monday without notifying passengers in advance. This flight route has suffered from low occupancy.
``We had to cancel the operation and instead put the plane on the Kimpo-Cheju and Kimpo-Yangyang routes, following larger demand on the new route and the Kimpo-Cheju route in the summer vacation season,'' a Jeju Air official said.
Earlier last month, the carrier left 11 passengers' baggage at Kimpo airport and took only the passengers to Cheju. It apologized to the passengers, and sent the baggage to them through couriers the next day.
Whoops, where are the flight attendants???
Airlines¡¯ Clumsy Services Inconvenience Travelers
By Kim Rahn
Staff Reporter
Local airlines are receiving complaints from customers about their clumsy services.
On July 30, an Asiana Airlines' plane took off from Incheon International Airport without carrying its cabin crew and had to return to the airport after the flight deck officer realized the situation, according to the Seoul Regional Aviation Administration Wednesday.
The flight departed empty from Inchon for Taegu where it was supposed to pick up passengers for Cheju Island _ a replacement plane able to land at Taegu in bad weather was used for the trip.
The plane took off from Incheon around 2 p.m. after a crew boarding check. But 30 minutes later, the pilots and the airline realized the cabin crew, who would serve passengers from Taegu, had been left behind at the airport.
The administration said there was a misunderstanding between ground crew and flight crew before takeoff. When checking crew's boarding, the ground crew understood ``crew'' as ``flight crew,'' so told pilots that all crew were on board. The pilots understood that ``all crew'' included ``cabin crew,'' so they left the airport.
The flight immediately returned to Inchon where the cabin crew boarded and then took off for Taegu 50 minutes late.
The plane then carried 120 passengers who were waiting at Taegu airport to their final destination of Cheju.
``We first planned to cancel the flight from Taegu to Cheju, but hastily arranged the substitute following passengers' complaints in Taegu,'' an Asiana official said.
``We wondered why the plane returned to Incheon airport 30 minutes after takeoff, and later realized no cabin crew were on board,'' an official of the aviation administration said.
Jeju Air, a low cost, regional carrier, also caused inconvenience to passengers by canceling planes without prior notice.
The Cheju Island-based airline, which has operated Kimpo-Cheju and Kimpo-Kimhae routes since June, launched an additional service between Kimpo and Yangyang on Monday.
But the carrier canceled six flights on Kimpo-Kimhae route on Sunday and 12 flights on Monday without notifying passengers in advance. This flight route has suffered from low occupancy.
``We had to cancel the operation and instead put the plane on the Kimpo-Cheju and Kimpo-Yangyang routes, following larger demand on the new route and the Kimpo-Cheju route in the summer vacation season,'' a Jeju Air official said.
Earlier last month, the carrier left 11 passengers' baggage at Kimpo airport and took only the passengers to Cheju. It apologized to the passengers, and sent the baggage to them through couriers the next day.
Whoops, where are the flight attendants???
