The following letters are taken from an actual incident between a
London hotel and one of its guests. The Hotel ended up submitting
the letters to the London Sunday Times!
----------------------------------------------------------------------
Dear Maid,
Please do not leave any more of those little bars of soap in my
bathroom since I have brought my own bath-sized Dial. Please remove
the six unopened little bars from the shelf under the medicine
chest and another three in the shower soap dish. They are in my way.
Thank you,
S. Berman
----------------------------------------------------------------------
Dear Room 635,
I am not your regular maid. She will be back tomorrow, Thursday,
from her day off. I took the 3 hotel soaps out of the shower soap
dish as you requested. The 6 bars on your shelf I took out of your way
and put on top of your Kleenex dispenser in case you should change your
mind. This leaves only the 3 bars I left today which my
instructions from the management is to leave 3 soaps daily. I hope
this is satisfactory.
Kathy, Relief Maid
----------------------------------------------------------------------
Dear Maid - I hope you are my regular maid. >>
Apparently Kathy did not tell you about my note to her concerning the
little bars of soap. When I got back to my room this evening I found
you had added 3 little Camays to the shelf under my medicine cabinet.
I am going to be here in the hotel for two weeks and have brought my
own bath-size Dial so I won't need those 6 little Camays
which are on the shelf. They are in my way when shaving, brushing
teeth, etc. Please remove them.
S. Berman
----------------------------------------------------------------------
Dear Mr. Berman,
My day off was last Wed. so the relief maid left 3 hotel soaps which
we are instructed by the management. I took the 6 soaps which were in
your way on the shelf and put them in the soap dish where your Dial
was. I put the Dial in the medicine cabinet for your convenience.
I didn't remove the 3 complimentary soaps which are always placed
inside the medicine cabinet for all new check-ins and which you did
not object to when you checked in last Monday. Please let me know
if I can of further assistance.
Your regular maid,
Dotty
----------------------------------------------------------------------
Dear Mr. Berman,
The assistant manager, Mr. Kensedder, informed me this morning
that you called him last evening and said you were unhappy with
your maid service. I have assigned a new girl to your room. I hope you
will accept my apologies for any past inconvenience. If you have any
future complaints please contact me so I can give it my personal
attention.
Call extension 1108 between 8AM and 5PM.Thank you.
Elaine Carmen
Housekeeper
----------------------------------------------------------------------
Dear Miss Carmen,
It is impossible to contact you by phone since I leave the hotel
for business at 7:45 AM and don't get back before 5:30 or 6PM. That's
the reason I called Mr. Kensedder last night. You were already off
duty. I only asked Mr. Kensedder if he could do anything about those
little bars of soap. The new maid you assigned me must have thought I was
a new check-in today, since she left another 3 bars of hotel soap in
my medicine cabinet along with her regular delivery of 3 bars on the
bath-room shelf. In just 5 days here I have accumulated 24 little bars of
soap. Why are you doing this to me?
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
Your maid, Kathy, has been instructed to stop delivering soap to
your room and remove the extra soaps. If I can be of further
assistance, please call extension 1108 between 8AM and 5PM.Thank
you,
Elaine Carmen,
Housekeeper
-------------------------------------------------------------------
Dear Mr. Kensedder,
My bath-size Dial is missing. Every bar of soap was taken from my
room including my own bath-size Dial. I came in late last night and
had to call the bellhop to bring me 4 little Cashmere Bouquets.
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
I have informed our housekeeper, Elaine Carmen, of your soap
problem. I cannot understand why there was no soap in your room
since our maids are instructed to leave 3 bars of soap each time
they service a room. The situation will be rectified immediately.
Please accept my apologies for the inconvenience.
Martin L. Kensedder
Assistant Manager
--------------------------------------------------------------------
Dear Mrs. Carmen,
Who the hell left 54 little bars of Camay in my room? I came in
last night and found 54 little bars of soap. I don't want 54 little bars
of Camay. I want my one damn bar of bath-size Dial. Do you realize
I have 54 bars of soap in here. All I want is my bath size Dial.
Please give me back my bath-size Dial.
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
You complained of too much soap in your room so I had them
removed. Then you complained to Mr. Kensedder that all your soap
was missing so I personally returned them. The 24 Camays which had been
taken and the 3 Camays you are supposed to receive daily. I don't
know anything about the 4 Cashmere Bouquets. Obviously your maid, Kathy,
did not know I had returned your soaps so she also brought 24
Camays plus the 3 daily Camays. I don't know where you got the idea this
hotel issues bath-size Dial. I was able to locate some bath-size Ivory
which I left in your room.
Elaine Carmen
Housekeeper
--------------------------------------------------------------------
Dear Mrs. Carmen,
Just a short note to bring you up-to-date on my latest soap
inventory.
As of today I possess:
- On the shelf under medicine cabinet - 18 Camay in 4 stacks of 4
and 1 stack of 2.
- On the Kleenex dispenser - 11 Camay in 2 stacks of 4
and 1 stack of 3.
- On the bedroom dresser - 1 stack of 3 Cashmere Bouquet,
- 1 stack of 4 hotel-size Ivory, and 8 Camay in 2 stacks of 4.
- Inside the medicine cabinet - 14 Camay in 3 stacks of 4
and 1 stack of 2.
- In the shower soap dish - 6 Camay, very moist.
- On the northeast corner of tub - 1 Cashmere Bouquet, slightly used.
- On the northwest corner of tub - 6 Camays in 2 stacks of 3.
Please ask Kathy when she services my room to make sure the
stacks are neatly piled and dusted. Also, please advise her that
stacks of more than 4 have a tendency to tip. May I suggest that my
bedroom window sill is not in use and will make an excellent spot
for future soap deliveries. One more item, I have purchased another bar
of bath-sized Dial which I am keeping in the hotel vault in order
to avoid further misunderstandings.
S. Berman
London hotel and one of its guests. The Hotel ended up submitting
the letters to the London Sunday Times!
----------------------------------------------------------------------
Dear Maid,
Please do not leave any more of those little bars of soap in my
bathroom since I have brought my own bath-sized Dial. Please remove
the six unopened little bars from the shelf under the medicine
chest and another three in the shower soap dish. They are in my way.
Thank you,
S. Berman
----------------------------------------------------------------------
Dear Room 635,
I am not your regular maid. She will be back tomorrow, Thursday,
from her day off. I took the 3 hotel soaps out of the shower soap
dish as you requested. The 6 bars on your shelf I took out of your way
and put on top of your Kleenex dispenser in case you should change your
mind. This leaves only the 3 bars I left today which my
instructions from the management is to leave 3 soaps daily. I hope
this is satisfactory.
Kathy, Relief Maid
----------------------------------------------------------------------
Dear Maid - I hope you are my regular maid. >>
Apparently Kathy did not tell you about my note to her concerning the
little bars of soap. When I got back to my room this evening I found
you had added 3 little Camays to the shelf under my medicine cabinet.
I am going to be here in the hotel for two weeks and have brought my
own bath-size Dial so I won't need those 6 little Camays
which are on the shelf. They are in my way when shaving, brushing
teeth, etc. Please remove them.
S. Berman
----------------------------------------------------------------------
Dear Mr. Berman,
My day off was last Wed. so the relief maid left 3 hotel soaps which
we are instructed by the management. I took the 6 soaps which were in
your way on the shelf and put them in the soap dish where your Dial
was. I put the Dial in the medicine cabinet for your convenience.
I didn't remove the 3 complimentary soaps which are always placed
inside the medicine cabinet for all new check-ins and which you did
not object to when you checked in last Monday. Please let me know
if I can of further assistance.
Your regular maid,
Dotty
----------------------------------------------------------------------
Dear Mr. Berman,
The assistant manager, Mr. Kensedder, informed me this morning
that you called him last evening and said you were unhappy with
your maid service. I have assigned a new girl to your room. I hope you
will accept my apologies for any past inconvenience. If you have any
future complaints please contact me so I can give it my personal
attention.
Call extension 1108 between 8AM and 5PM.Thank you.
Elaine Carmen
Housekeeper
----------------------------------------------------------------------
Dear Miss Carmen,
It is impossible to contact you by phone since I leave the hotel
for business at 7:45 AM and don't get back before 5:30 or 6PM. That's
the reason I called Mr. Kensedder last night. You were already off
duty. I only asked Mr. Kensedder if he could do anything about those
little bars of soap. The new maid you assigned me must have thought I was
a new check-in today, since she left another 3 bars of hotel soap in
my medicine cabinet along with her regular delivery of 3 bars on the
bath-room shelf. In just 5 days here I have accumulated 24 little bars of
soap. Why are you doing this to me?
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
Your maid, Kathy, has been instructed to stop delivering soap to
your room and remove the extra soaps. If I can be of further
assistance, please call extension 1108 between 8AM and 5PM.Thank
you,
Elaine Carmen,
Housekeeper
-------------------------------------------------------------------
Dear Mr. Kensedder,
My bath-size Dial is missing. Every bar of soap was taken from my
room including my own bath-size Dial. I came in late last night and
had to call the bellhop to bring me 4 little Cashmere Bouquets.
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
I have informed our housekeeper, Elaine Carmen, of your soap
problem. I cannot understand why there was no soap in your room
since our maids are instructed to leave 3 bars of soap each time
they service a room. The situation will be rectified immediately.
Please accept my apologies for the inconvenience.
Martin L. Kensedder
Assistant Manager
--------------------------------------------------------------------
Dear Mrs. Carmen,
Who the hell left 54 little bars of Camay in my room? I came in
last night and found 54 little bars of soap. I don't want 54 little bars
of Camay. I want my one damn bar of bath-size Dial. Do you realize
I have 54 bars of soap in here. All I want is my bath size Dial.
Please give me back my bath-size Dial.
S. Berman
--------------------------------------------------------------------
Dear Mr. Berman,
You complained of too much soap in your room so I had them
removed. Then you complained to Mr. Kensedder that all your soap
was missing so I personally returned them. The 24 Camays which had been
taken and the 3 Camays you are supposed to receive daily. I don't
know anything about the 4 Cashmere Bouquets. Obviously your maid, Kathy,
did not know I had returned your soaps so she also brought 24
Camays plus the 3 daily Camays. I don't know where you got the idea this
hotel issues bath-size Dial. I was able to locate some bath-size Ivory
which I left in your room.
Elaine Carmen
Housekeeper
--------------------------------------------------------------------
Dear Mrs. Carmen,
Just a short note to bring you up-to-date on my latest soap
inventory.
As of today I possess:
- On the shelf under medicine cabinet - 18 Camay in 4 stacks of 4
and 1 stack of 2.
- On the Kleenex dispenser - 11 Camay in 2 stacks of 4
and 1 stack of 3.
- On the bedroom dresser - 1 stack of 3 Cashmere Bouquet,
- 1 stack of 4 hotel-size Ivory, and 8 Camay in 2 stacks of 4.
- Inside the medicine cabinet - 14 Camay in 3 stacks of 4
and 1 stack of 2.
- In the shower soap dish - 6 Camay, very moist.
- On the northeast corner of tub - 1 Cashmere Bouquet, slightly used.
- On the northwest corner of tub - 6 Camays in 2 stacks of 3.
Please ask Kathy when she services my room to make sure the
stacks are neatly piled and dusted. Also, please advise her that
stacks of more than 4 have a tendency to tip. May I suggest that my
bedroom window sill is not in use and will make an excellent spot
for future soap deliveries. One more item, I have purchased another bar
of bath-sized Dial which I am keeping in the hotel vault in order
to avoid further misunderstandings.
S. Berman
