operational meltdown Fri and Sat

dbcooper

Member
Nov 5, 2003
83
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It seems that LCC east coast operations went unabaited into the seemingly predicted weather problems in the NE Fri. and that caused the operation to go into an unmitagated disaster. This unplanned for situation continued as an operational meltdown today.
It appears from this CNN report that other airlines were more proactive in managing this problem.
http://www.cnn.com/2007/WEATHER/03/16/wint...torm/index.html

"....JetBlue canceled 215 flights Friday morning and 15 on Thursday evening, according to a spokesman. Most of those flights were to or from the three New York-area airports -- John F. Kennedy, LaGuardia and Newark, New Jersey's, Liberty Airport. (Watch why airlines had to cancel flights even before weather got bad )

"This time around, we've strategically canceled flights so we have pilots and crews in place to restart operations when the storm passes," said company spokesman Sebastian White.

The decision came after storms in mid-February stranded thousands of passengers at airports and in planes on the tarmac waiting to move. The problems caused by that storm cost JetBlue $30 million. (Full story)

Delta spokeswoman Katie Connell said the airline canceled more than 100 flights between Thursday evening and Saturday morning throughout the Northeast -- primarily in the New York City area -- in anticipation of bad weather.

The airline is waiving all cancellation fees and penalties, and is updating its passengers on cancellations and delays via its Web site, text messages and e-mails.

American Airlines canceled 120 flights in and out of New York-area airports, according to company spokesman Tim Minton.

"The airline made the decision last night after its meteorologists predicted freezing rain and snow for the area," Minton said.

Northwest Airlines canceled 35 flights in and out of the East Coast on Friday, spokeswoman Tracy Carlson said.

United Airlines posted a weather travel advisory on its Web site. It advised passengers to check their flight status online or by calling the airline.

US Airways, in a decision that highlighted JetBlue's sensitivity to the problem, canceled none of its East Coast flights early in the day. But by midday, it had canceled 55 flights on its main airline, plus 359 of the company's feeder flights, mostly into and out of LaGuardia and Philadelphia.

Company spokesman Andrew Christie, who earlier had said, "The weather is fine for flying," said the problem developed when rain and ice caused de-icing problems that grounded flights.

The Phoenix, Arizona-based airline will handle any air traffic control issues arising from the weather case-by-case, Christie said......"



Words cannot express how bad the operation and passenger situation was yesterday, last night and today.
 
Call it the "Imperfect Storm" if you like.

A band of "wintry mix" settled in over Philadelphia International Airport at mid morning on Friday.

This mix icluded numerous varieties of frozen precipitation, including frezzing drizzle, rain,ice pellets (aka sleet), and flurries.

Unfortunately, airline adverse weather operating procedures will not permit takeoffs in light ice pellets in combination with any other reported precipitation. Hour after hour yesterday the weather observations reported light ice pellets and light rain. Operations halted. A few miles north of Philly it was snow. Approved to takeoff in snow with proper deicing fluids. A few miles south it was just rain.

This is the weather issue that caused the havoc in PHL yesterday. While many things could be handled better in the aftermath of such a travel nightmare, the airlines can not control the weather, only operate according to safety based policies and procedures.

As a side note, one Continental flight did depart contrary to the rules. General aviation flights also departed, not being held to the same rules as the airlines.

At USAirways the problem was exacerbated by the cumbersome new SHARES reservation system and the PHL agents lack of speed with this old technology system.

Kind of like going from an A320 back to a DC9 with steam gauges.

Kudos to every USAirways employee that did their best with limited resources amid the onslaught of disrupted passsengers.

Are you listening Doogy?
 
Call it the "Imperfect Storm" if you like.

A band of "wintry mix" settled in over Philadelphia International Airport at mid morning on Friday.

This mix icluded numerous varieties of frozen precipitation, including frezzing drizzle, rain,ice pellets (aka sleet), and flurries.

Unfortunately, airline adverse weather operating procedures will not permit takeoffs in light ice pellets in combination with any other reported precipitation. Hour after hour yesterday the weather observations reported light ice pellets and light rain. Operations halted. A few miles north of Philly it was snow. Approved to takeoff in snow with proper deicing fluids. A few miles south it was just rain.

This is the weather issue that caused the havoc in PHL yesterday. While many things could be handled better in the aftermath of such a travel nightmare, the airlines can not control the weather, only operate according to safety based policies and procedures.

As a side note, one Continental flight did depart contrary to the rules. General aviation flights also departed, not being held to the same rules as the airlines.

At USAirways the problem was exacerbated by the cumbersome new SHARES reservation system and the PHL agents lack of speed with this old technology system.

Kind of like going from an A320 back to a DC9 with steam gauges.

Kudos to every USAirways employee that did their best with limited resources amid the onslaught of disrupted passsengers.

Are you listening Doogy?
How ironic, the movie "Perfect Storm" was on TNT/TBS last night.
 
Call it the "Imperfect Storm" if you like.

A band of "wintry mix" settled in over Philadelphia International Airport at mid morning on Friday.

This mix icluded numerous varieties of frozen precipitation, including frezzing drizzle, rain,ice pellets (aka sleet), and flurries.

Unfortunately, airline adverse weather operating procedures will not permit takeoffs in light ice pellets in combination with any other reported precipitation.....

At USAirways the problem was exacerbated by the cumbersome new SHARES reservation system and the PHL agents lack of speed with this old technology system.



amid the onslaught of disrupted passsengers.

Are you listening Doogy?

Thanks for the background info. It would be nice if the "landing conditions" display in QIK were that detailed. (who has time to go into DECS and look up METAR)

There are a number of postings about the problems of rerouting with QIK, so I won't to into details here. But thanks for recognizing the issue.
 
the storm and the computer problems didn't develop overnight. they existed days before for the computer problems and were predicted a week in advance regarding the weather.

US management ignored the signs that most other airlines in the USA heeded.


from cnn.com on Friday...

US Airways, in a decision that highlighted JetBlue's sensitivity to the problem, canceled none of its East Coast flights early in the day. But by midday, it had canceled 55 flights on its main airline, plus 359 of the company's feeder flights, mostly into and out of LaGuardia and Philadelphia.

Company spokesman Andrew Christie, who earlier had said, "The weather is fine for flying," said the problem developed when rain and ice caused de-icing problems that grounded flights.

The Phoenix, Arizona-based airline will handle any air traffic control issues arising from the weather case-by-case, Christie said......"
 
So how did your beloved Delta do at the New York airports, Boston, and Philly on March 16th?

Getting pretty slow over on the Delta Board these days WT? Thanks for coming over to play, now you can go home.
 
Since WT doesn't seem to be here....

FlightStats.com doesn't have those statistics still available, but for today they ran 37% OT departures and canceled 8.5% of departures from JFK (which had an ATC ground delay program for 1/2 the day).

At PHL, US had 0% OT departures and canceled 13.4% of departures with no ATC issues.

Jim
 

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