MIA in feud with AA over $215 million baggage system

[FWAAA]

MIA mad at AA for not using the new baggage sort and conveyor system. TSA, which chipped in $76 million toward the new baggage system, is mad at MIA for not using the new conveyor network. And AA wants to rip out the old software, likened to giving the system a "lobotomy."

Read it all here: http://www.miamiherald.com/2012/02/28/2666234_p2/mia-in-heated-feud-with-american.html

 

[TWU informer]

MIA mad at AA for not using the new baggage sort and conveyor system. TSA, which chipped in $76 million toward the new baggage system, is mad at MIA for not using the new conveyor network. And AA wants to rip out the old software, likened to giving the system a "lobotomy."

Read it all here: http://www.miamiherald.com/2012/02/28/2666234_p2/mia-in-heated-feud-with-american.html

Funny how everyone and their dog is having a dispute with AA management. From what I hear, customers too. You think BK is going to fix that customer problem also? I don't!

 

[tech2101]

Funny how everyone and their dog is having a dispute with AA management. From what I hear, customers too. You think BK is going to fix that customer problem also? I don't!

Nothing a fare reduction can't fix

 

[Bob Owens]

Nothing a fare reduction can't fix

No need, try flying anywhere, the flights are full.

 

[Hatu]

MIA mad at AA for not using the new baggage sort and conveyor system. TSA, which chipped in $76 million toward the new baggage system, is mad at MIA for not using the new conveyor network. And AA wants to rip out the old software, likened to giving the system a "lobotomy."

Read it all here: http://www.miamiherald.com/2012/02/28/2666234_p2/mia-in-heated-feud-with-american.html

Miami International Airport and American Airlines have reached an agreement over the use of a new baggage system.

The Miami Herald reports that the two parties agreed that use of the system would begin within a month. MIA said the $215-million system was ready for use, although five years behind schedule. Airport officials worried a delay could result in millions of dollars in costs, while the airline sought to update the system’s programming.

http://www.bizjournals.com/southflorida/blog/morning-edition/2012/03/american-airlines-miami-airport-reach.html?ana=yfcpc

 

[Mach85ER]

Brand new terminal.

Take a stroll through the new MIA anytime. You will find one or more moving walkways, escaltors and elevators out of service, and never a single one has a AA Manager ever been considerate enough to place a "sorry for the inconvienence" sign or even place a call within days to fix it. Same goes for the same dirty fingerprints visible for months on the stainless steel walls of the train access elevators.

I don't know what many of those in the terminal speaking other languages are saying, but the most common phrase in English I've overheard from passengers for years walking through there is "Never Again". Maybe Boston Consulting can figure out the problem. Unlike them, my input is free. AA has my number.

Yes, I have had more than enough.

 

[eolesen]

To be fair, AA is just the tenant, and they're paying Dade County serious bucks on a daily basis for the privilege...

I know, customers don't see or care about about whose job it is, but in the end, it is Dade's responsibility to be cleaning the walls, posting the "sorry" signs, etc.

Send Marilyn Devoe a note about what you see that's not being dealt with, and I'd bet she responds. She's not as bad as the others before her...

 

[Mach85ER]

Fully aware of that E.

I'll just enjoy my off time without note sending.

Someone may fix something for $5, the next fool will come in and slash the $5 fix budget and get promoted. It's tough to watch the idiotic mistakes for things this airline probably figured out an answer to over 75 years ago in the first steps of flying passengers.

Thanks for the input, I'll fully jump in when I see some leadership.