Not your typical diversion. LAX-MSP flight diverted so the captain could throw three FAs off the flight:
DL found three replacements at SLC and the flight took off to MSP after an 80 minute diversion, landed MSP 75 minutes late.
Wow.
When disruptive passengers cause a diversion, airline employees frequently post things like "the disruptive passengers should be barred from flying the airline and should have to reimburse the airline and all other passengers for the unplanned landing and delay." Does that same sentiment apply in this case?
http://avherald.com/h?article=492cfc53&opt=1A passenger reported that three cabin crew were sent off due to "bad behaviour". The airline subsequently sent a letter of apology stating: "... some of our team members did not display their best behavior. We expect our flight crew to be nothing but courteous and professional at all times and what you experienced was far from that. I am sorry we didnt deliver on our brand promise for you today."
DL found three replacements at SLC and the flight took off to MSP after an 80 minute diversion, landed MSP 75 minutes late.
Wow.
When disruptive passengers cause a diversion, airline employees frequently post things like "the disruptive passengers should be barred from flying the airline and should have to reimburse the airline and all other passengers for the unplanned landing and delay." Does that same sentiment apply in this case?