CynicalResAgent
Veteran
I included my estimates for the first 5 year payscale per the last agreement....
-pre-cut - 21%cut
Starting pay- 9.52 - 7.52 *****
year 1 - 10.07 - 7.95
18 months - 10.63 - 8.39 (lower pay than when these reps started)
year 2 - 11.23 - 8.87 *****
year 3 - 11.91 - 9.40
year 4 - 12.40 - 9.79
year 5 - 16.32 - 12.89
With the new February flight schedule we are in effect adding 27 mainline and 15 regional jets worth of flights through better utilisation. As of right now in res if we run a sale or due to some extenuating circumstance we will have extremely long hold times. I have heard people say they had to hold as long as 45 minutes or longer to reach an agent. Between now and February I would expect higher than normal attrition, to say the least. Most are due to planned retirements, but after this first judicially pilfredged paycheck I would expect some unaanounced resignations.
I am refering in particular any agent who has been here less than 3 years. I know I am thinking about moving on right now, I could not imagine that I would be able to stay knowing that I make less now than when I started.
My question is does anybody know what will happen to call volume when we add these flights? Does management assume all these extra callers will book exclusively via the website?
I believe that they are close to the end of the voluntary furlough list, so they will soon have to hire off the street. The company has not yet received the right to contract out Res, and I am not assuming they won't try later because I would not put that past this slippery bunch. So assuming that they will have to hire off the street what caliber of employee do you think you can get for 7.52 per hour?
In Winston-Salem, Greensboro I believe most fast food places start around 8.00 per hour, better hours, free food and if you get bored you can even spit in the food for spite.....Hell, Chick-Fil-a closes at 10pm and they get holidays off, and are closed every Sunday and I'd imagine you'd get those tasty nuggets. Places like Target, Cost-co and Home Depot start off no less than 8.00 something too and then again you have better hours.
So who are they going to hire for 7.52 per hour when you have to re-bid your shift every 3 months, they do not allow flexible scheduling for students, if you are a parent you cannot get a shift where you can take care of your children, no sick time, 75% pay for vacations, you work holidays and weekends, possibly overnights. So parents looking for supplimental part-time income and college students are out.
Not to mention you used to get 200 bucks per week for training and the training class is 4 weeks. People who do not pass the city codes test (I Think it was 90% or better, but not sure) are let go. Then you have to pass the rest of the tests or they do not offer you the job..... Who will stay for the four weeks? Will we have to lower the standards?
Now consider that I am just talking about Res....Now consider people applying for Ramp, and ATO who have to pass FAA background and drug testing
Hmmmm maybe at 7.52 per hour they ought to consider dropping the drug testing......LOL
-pre-cut - 21%cut
Starting pay- 9.52 - 7.52 *****
year 1 - 10.07 - 7.95
18 months - 10.63 - 8.39 (lower pay than when these reps started)
year 2 - 11.23 - 8.87 *****
year 3 - 11.91 - 9.40
year 4 - 12.40 - 9.79
year 5 - 16.32 - 12.89
With the new February flight schedule we are in effect adding 27 mainline and 15 regional jets worth of flights through better utilisation. As of right now in res if we run a sale or due to some extenuating circumstance we will have extremely long hold times. I have heard people say they had to hold as long as 45 minutes or longer to reach an agent. Between now and February I would expect higher than normal attrition, to say the least. Most are due to planned retirements, but after this first judicially pilfredged paycheck I would expect some unaanounced resignations.
I am refering in particular any agent who has been here less than 3 years. I know I am thinking about moving on right now, I could not imagine that I would be able to stay knowing that I make less now than when I started.
My question is does anybody know what will happen to call volume when we add these flights? Does management assume all these extra callers will book exclusively via the website?
I believe that they are close to the end of the voluntary furlough list, so they will soon have to hire off the street. The company has not yet received the right to contract out Res, and I am not assuming they won't try later because I would not put that past this slippery bunch. So assuming that they will have to hire off the street what caliber of employee do you think you can get for 7.52 per hour?
In Winston-Salem, Greensboro I believe most fast food places start around 8.00 per hour, better hours, free food and if you get bored you can even spit in the food for spite.....Hell, Chick-Fil-a closes at 10pm and they get holidays off, and are closed every Sunday and I'd imagine you'd get those tasty nuggets. Places like Target, Cost-co and Home Depot start off no less than 8.00 something too and then again you have better hours.
So who are they going to hire for 7.52 per hour when you have to re-bid your shift every 3 months, they do not allow flexible scheduling for students, if you are a parent you cannot get a shift where you can take care of your children, no sick time, 75% pay for vacations, you work holidays and weekends, possibly overnights. So parents looking for supplimental part-time income and college students are out.
Not to mention you used to get 200 bucks per week for training and the training class is 4 weeks. People who do not pass the city codes test (I Think it was 90% or better, but not sure) are let go. Then you have to pass the rest of the tests or they do not offer you the job..... Who will stay for the four weeks? Will we have to lower the standards?
Now consider that I am just talking about Res....Now consider people applying for Ramp, and ATO who have to pass FAA background and drug testing
Hmmmm maybe at 7.52 per hour they ought to consider dropping the drug testing......LOL
Most of the people who applied and were sent to clt to take the power test.. failed....so now they have to lower their standard because they don't have enough people to hire for these jobs.........
