Toothy Grin
Advanced
- Mar 31, 2008
- 231
- 168
I had the pleasure to work a PHX/ABQ flight and had two very nice Southwest FA's riding on the reciprocal jumpseat agreement. That's fine and very happy to oblige. However, they both told me that our gate agents sent them both back through security.
In essence, here is what happened:
S/W fa's arrived into PHX on their final flight and proceeded (made the long, long walk) to the US side of terminal 4 to catch the PHX/ABQ flight. Upon arriving at the gate the gate agents told them they would have to go outside of security and pass through TSA screening - with a pass? They tried to politely protest by saying that they thought they were to only show their badges and then fill out the jumpseater form. The reply from the gate was that there were unable to check them in CASS. No kiddn' really????
Also, if they never left security, then what difference does it make?
Anyway, is this a new proceedure? I've never heard of this and with some of the tight time frames I use when commuting I'd really be screwed if I was sent back through security to receive additional TSA screening. Also, I'm sure many of you agree that SW opening their seats to fa's is a real godsend. I'd hate to see this screwed up.
Trying to get information from a gate agent's perspecitve.
Thanks!
In essence, here is what happened:
S/W fa's arrived into PHX on their final flight and proceeded (made the long, long walk) to the US side of terminal 4 to catch the PHX/ABQ flight. Upon arriving at the gate the gate agents told them they would have to go outside of security and pass through TSA screening - with a pass? They tried to politely protest by saying that they thought they were to only show their badges and then fill out the jumpseater form. The reply from the gate was that there were unable to check them in CASS. No kiddn' really????
Also, if they never left security, then what difference does it make?
Anyway, is this a new proceedure? I've never heard of this and with some of the tight time frames I use when commuting I'd really be screwed if I was sent back through security to receive additional TSA screening. Also, I'm sure many of you agree that SW opening their seats to fa's is a real godsend. I'd hate to see this screwed up.
Trying to get information from a gate agent's perspecitve.
Thanks!