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Mr. Parker,
It is unfortunate you cannot participate in our forum.
Your letter has been placed in the suggestion box.
Secretary LaHood
Mr. Parker,
It is unfortunate you cannot participate in our forum.
Your letter has been placed in the suggestion box.
Secretary LaHood
"Who is Doug Parker"? "Oh .....that guy that never wears a tie"
OK, we've had some fun making snarky comments (I'm guilty, too), but what does everone think about what Dougie says in the letter?
I am not his biggest fan but but he (or whoever in corp comm actually wrote the letter )makes some rather good points.
And as a customer, I just want to pay fair, reasonable fares, with reasonable change fees. I don't want dirt cheap airfares. I hate what this ultra low-fare environment is doing to the airlines even more than I hate nickel-and-dime fees.
I Felt It was a Great Letter to The Point...All I want to know is where was he on that important day and what was he doing and whith who? Am I asking too much?
The letter was well written with very good points. Delivering these points in person would have carried alot more credebility.