Data Theft By Airlines Reservation Agent

[Chris Heisler]

Wanted to ask everyone this question: Lets say that you have a formerly related person you know, and she/he works for a major airline. You find out that this person for a period of YEARS goes into your travel reservations and records. Peeks around and stays aware of you every move, without your knowledge. Then you determine and confirm this is going on. You report this to the airline. What should the airline do?

 

[eolesen]

Proving it will be interesting, but if the person is stalking you electronically, they should lose their job...

Two options... Change your FF number and/or stop flying that airline.

 

[Black Swan]

Wanted to ask everyone this question: Lets say that you have a formerly related person you know, and she/he works for a major airline. You find out that this person for a period of YEARS goes into your travel reservations and records. Peeks around and stays aware of you every move, without your knowledge. Then you determine and confirm this is going on. You report this to the airline. What should the airline do?

If it is USAirways, expect nothing to happen. This recently happened when a PHX asst chief pilot gave away access to over 3000 pilots which included names, addresses, and SS numbers. So far, nothing has happened.