CLT Observer Wants to hear from US employees

[Dog Wonder]

Never trust a reporter.

Paranoia will destroy ya.

 

[ussnark]

If actual employees respond, it could be grounds for termination. All media requests must go through corporate communications.

Bull pucky.

Try to can a whistleblower. See how far you get.

The company may already be going down. Not because of a crash or lack of money but because management is just arrogant and needs to be brought down.

 

[Non Rev]

Why?

The cretin wants you, the employee, to do their work. They are adverse to driving themselves out to the airport and actually doing jounalistic work, like actually interviewing people and observing what is going on.

Typical of the southern entitlement mentality.

No it seems to me they can garner more info from an anonymous interview than standing at the bus stop/tkt ctr/gate podium, interviewing people.

Duhh

 

[Phoenix]

Piney Is that you Piney? Are you feeling OK? Did you bump your head?

Your perspective has changed so much from a couple years ago that it doesn't seem to be you. Getting screwed by BB and friends finally converted you.

Nice to see all of the Parker Punch Drinkers out today.

If your company was professionally managed then you wouldn't have to worry about it being drug through the mud as management would be astute enough to avoid the obvious mud puddles.

As for Joe Flyer bolting, one could argue that if that happens the jury known as the Free Market has deemed US Airways unworthy of existance. Again that event would fall at the feet of management.

Remember management sets the tone of an organization. If the troops are unhappy then that is the fault of the generals NOT the troops for that displeasure.

Happy Shareholders is NOT enough to sustain the Enterprise. Happy Employees begat Happy Customers, who begat Happy Shareholders and that is one thing this crowd has yet to grasp,

 

[ussnark]

No it seems to me they can garner more info from an anonymous interview than standing at the bus stop/tkt ctr/gate podium, interviewing people.

Duhh

No, that is how the "inside the beltway crowd" do it. That is not how a journalist actually does it.

It is the difference between hands on and gossip.

Typical of CLT news to use gossip rather than actual facts, because they are too lazy to do real stuff.

How, expedient.

 

[ClueByFour]

No, that is how the "inside the beltway crowd" do it. That is not how a journalist actually does it.

It is the difference between hands on and gossip.

Typical of CLT news to use gossip rather than actual facts, because they are too lazy to do real stuff.

How, expedient.

Ever think it's because the reporter knows that he's not going to get anyone (who wants to keep their job) to slip him information from the ticket counter or podium?

Or is the glaringly obvious that blinding?

 

[john john]

http://cwa-union.org/search.jsp?query=Judi...it=Submit+Query


The Valerie Plame outting was not a simple process to get the reporters to talk. Judith Miller went to jail and the one's who finally did testify before the grand jury had agreements with the prosecutors as to what questions and subjects were allowed and which were not.

"There is already a public consensus that shield laws are important to a free press," Foley said. "Forty-nine states and the District of Columbia have protections for reporters who don't want to divulge their sources. There is no federal shield law, which is why Judith Miller is sitting in jail."

 

[hp_fa]

"There is already a public consensus that shield laws are important to a free press," Foley said. "Forty-nine states and the District of Columbia have protections for reporters who don't want to divulge their sources. There is no federal shield law, which is why Judith Miller is sitting in jail."

The Plame investigation dealt with issues of breach of federal law and national security, therefore there was at least an argument that it needed exceptional latitude in information gathering. No such argument can be made for attempting to compel the testimony of a reporter reporting on a case where his testimony would be compelled because of an alleged breach of corporate policy.

 

[XUS]

You don't get it do you? Joe Flyer NEEDS to book on another carrier. LCC NEEDS to be smeared in the press. DP NEEDS to resign due to lack of leadership.

This is more than employees being pissed off at management. If LCC continues to run the way it is being run your last sentence will come true.

Changes will come ONLY when this inept group is called out for being inept. Cheerleaders like you are just enablers. Figure it out Sparky. LCC is being mismanaged. And you are helping them along.

pilot

I see parallels between the way the Shares cut-over was handled and the way the Walter Reed Hospital was handled. Executives downplayed the real problems and it's effects on those who depend upon their services (be it medical or be it travel). No one was really held accountable until the PRESS got involved. After the truth got out, heads rolled at Walter Reed. Perhaps the same should happen at USAirways?

 

[singh4us]

Posted on Tue, Mar. 06, 2007

US Airways hopes new software fixes glitches

After another day of delays, check-in problems still plague airline

STEVE HARRISON AND CHRISTOPHER D. KIRKPATRICK

sharrison@charlotteobserver.com

ckirkpatrick@charlotteobserver.com

US Airways is planning to install new software in its faulty check-in kiosks, hoping the program repairs glitches that have plagued travelers for two days in Charlotte and other cities.

Florida-based Kinetics, which develops kiosks and the software to run them, had its software installed in kiosks that were part of the old America West network. Those machines successfully made the reservations switch early Sunday morning.

US Airways is now installing that software in more than 300 IBM-made kiosks that are in the old US Airways network, which includes Charlotte/Douglas International Airport.

Those kiosks failed.

Charlotte hasn't yet received the new software, airline spokesman Phil Gee said Monday.

The airline isn't sure if the new software will fix its problems. It's also hesitant to say when the kiosks will be working again.

Charlotte's kiosks were turned on briefly Monday afternoon, but they were turned off again when they didn't work.

"(The IT staff) can't put their fingers on when things are going to get back to normal," Gee said.

The breakdown occurred as the airline made a critical step in the merger of the old US Airways and America West -- merging the two reservations systems. After the airline made a switch to a single reservations system early Sunday morning, kiosks in the old US Airways network couldn't communicate with the airline's main reservations computer.

The airline was understaffed for potential problems in Charlotte on Sunday, and ticket agents were overwhelmed. Many passengers waited in line for 21/2 hours, and some said they waited for more than four hours.

To shorten lines, US Airways increased staffing Monday and checked in some passengers manually by reviewing paper manifests of flights.

Lines at the airport were shorter Monday, with passengers waiting for an average of 45 minutes in the morning and 15 minutes in the afternoon.

What has frustrated the airline is that kiosks would work for a time, then break down.

Representatives from Electronic Data Systems, the maker of the new reservations system software, called Shares, declined to comment on efforts to restore the kiosks.

US Airways ticket agent Pam Richey, vice president of the Communications Workers of America Local 3641, said agents were concerned about the reservations switchover before this weekend. But she said no one was overly worried about whether the kiosks would work.

Earlier this year, ticket agents trained on dummy software that replicated the Shares system, even though they were still using Sabre, the reservations system in the old US Airways kiosks.

Richey said that training was cut short because it was causing delays.

"In my opinion -- and I work in the field -- it's like they were pushing the cutover, but all the pieces weren't there," Richey said.

Until Sunday, Charlotte had been known as a mostly trouble-free part of the US Airways system. Most of the airline's logistical problems are in Philadelphia, its second-largest hub after Charlotte.

Janice Garris, president of CWA Local 3641, said Charlotte has been hurt by staff cutbacks. She said agents working gates are often alone, when they would have had a partner in the past.

"We have vacancies at the counter and at the gate," Garris said. "We're short all of the time. And when there is a meltdown, we don't have the personnel."

http://www.charlotteobserver.com/165/story/41348.html