Bad journalism in the CLT Oberserver

Dont call me Shirley

Dont call me Shirley

Veteran
Aug 20, 2002
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US Airways and great customer service have rarely been synonymous.

Five years ago, a Christmas sickout of employees led to 10,000 lost bags in Philadelphia and weeks of bad press

http://www.charlotteobserver.com/2010/08/17/1627190/us-airways-soars-to-top-ranking.html

Had reporter Steve Harrison ([email protected]) bothered to do little actual research, he would have learned that the DOT Inspector General's report on the Great Meltdown of Xmas 2004 was not due to an "employee sickout" but was due to short staffing and bad management.
(among other Google hits: http://money.cnn.com/2005/03/21/news/fortune500/usair_bags/index.htm

http://www.oig.dot.gov/library-item/4885

Let's all ask the Observer to run a correction.


(I had forgotten about Comair's crew sked problems that X-mas< in the same report)
 
And here I thought I was the only one to catch that in the first paragraph. I'm sure the company just loved putting THAT out there. mmmm hmmmm :rolleyes:
 
Typical LAZY journalism. The sad thing is that sloppy journalism is all to common. I too will write the dim bulb.
 
Dont call me Shirley said:
US Airways and great customer service have rarely been synonymous.

Five years ago, a Christmas sickout of employees led to 10,000 lost bags in Philadelphia and weeks of bad press

http://www.charlotteobserver.com/2010/08/17/1627190/us-airways-soars-to-top-ranking.html

Had reporter Steve Harrison ([email protected]) bothered to do little actual research, he would have learned that the DOT Inspector General's report on the Great Meltdown of Xmas 2004 was not due to an "employee sickout" but was due to short staffing and bad management.
(among other Google hits: http://money.cnn.com/2005/03/21/news/fortune500/usair_bags/index.htm

http://www.oig.dot.gov/library-item/4885

Let's all ask the Observer to run a correction.


(I had forgotten about Comair's crew sked problems that X-mas< in the same report)
Click to expand...
And their point of bringing this up nearly SIX years later is...............
 
I still haven't heard from him. Maybe we should expose his laziness on facebook;-)
 
StewGuy86 said:
I sent him an email, as well, and I've not gotten a response.
Click to expand...

You have to understand these stooges have an agenda on everything they write and they don't care about the truth. They are slaves to their ideology on political matters and their hidden agendas on all other matters. The problem derives from the universities where they are brainwashed. 50 years ago, reporters did not even have a college education and they reported mostly on the facts not their hidden agenda.
 
I’ve given interviews to the media in the past (non-airline stuff), and reading the article later I wonder who the heck they were talking to. These days, you really have to twist my arm for me to speak to them.

autofixer said:
They are slaves to their ideology on political matters and their hidden agendas on all other matters.
Click to expand...

Or they’re hoping for the Big Scoop™, and then someone like Robert Redford or Dustin Hoffman will play them in a movie. :rolleyes:
 
N965VJ said:
I’ve given interviews to the media in the past (non-airline stuff), and reading the article later I wonder who the heck they were talking to. These days, you really have to twist my arm for me to speak to them.
Click to expand...

I was misquoted by the NY Times once. It happens. And that's probably one of the reasons why my company has a firm policy that we are not allowed to talk to the press without express permission. At least that way, they'll have the heads up on the potential for wrong information getting out there.

If everybody knew to take what they read in the press with a grain of salt, it would not be so bad. But most people take what they read as gospel.
 
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