:angry: What's aggravating YOU the most right now?
1. The fact that 50% of the E-tkts are NOT appended!!
2. Once you take control of an OA E-tkt, why do we ALSO have to ADJUST it, if there are no changes to the itinerary? ie: UA codeshare! What a pain in the ASS!
3. In an online reroute situation, why must we ADJUST every E-tkt, if the city pair and booking code are the same?
4. When the seat map is full, why isn't an oversold passenger automatically placed on the the SB list as an 'HKN', like it's supposed to? I'm sure this is causing major headaches at the hubs, especially with thru pax!
5. How the frigg do I put a VOLUNTEER on the SB list? Is this NOT working either?
Grrrrrr...
1. The fact that 50% of the E-tkts are NOT appended!!
2. Once you take control of an OA E-tkt, why do we ALSO have to ADJUST it, if there are no changes to the itinerary? ie: UA codeshare! What a pain in the ASS!
3. In an online reroute situation, why must we ADJUST every E-tkt, if the city pair and booking code are the same?
4. When the seat map is full, why isn't an oversold passenger automatically placed on the the SB list as an 'HKN', like it's supposed to? I'm sure this is causing major headaches at the hubs, especially with thru pax!
5. How the frigg do I put a VOLUNTEER on the SB list? Is this NOT working either?
Grrrrrr...