jimntx
Veteran
BHM is an outsourced station for American Airlines. My sister recently flew F/C from BHM to DFW on AA. She was one of two F/C passengers. She was not traveling with the other passenger.
The agent seated the two of them next to each other in seats 6A and 6B in an otherwise empty 16 seat F/C cabin. Needless to say, my sister moved, but the other passenger, an Executive Platinum, seemed put out by the fact that the agent couldn't figure out that the two of them might now want to sit together.
According to my sister, similar situations happen frequently at BHM. She was flying coach on another flight to DFW that only had about 50 passengers. All of them were assigned seats toward the back of coach cabin behind the exit rows.
Agents at BHM are also famous for not even opening the ticket counter until 1 hour prior to departure, and they go down to the gate about 5 minutes before boarding is supposed to start.
I'm curious if other airlines that have outsourced stations have these kinds of issues. I can't believe this is not hurting our public relations.
The agent seated the two of them next to each other in seats 6A and 6B in an otherwise empty 16 seat F/C cabin. Needless to say, my sister moved, but the other passenger, an Executive Platinum, seemed put out by the fact that the agent couldn't figure out that the two of them might now want to sit together.
According to my sister, similar situations happen frequently at BHM. She was flying coach on another flight to DFW that only had about 50 passengers. All of them were assigned seats toward the back of coach cabin behind the exit rows.
Agents at BHM are also famous for not even opening the ticket counter until 1 hour prior to departure, and they go down to the gate about 5 minutes before boarding is supposed to start.
I'm curious if other airlines that have outsourced stations have these kinds of issues. I can't believe this is not hurting our public relations.
