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- Aug 19, 2002
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Nov 17, 2004 (Fort Worth Star-Telegram - Knight Ridder/Tribune Business News via COMTEX) -- As penny-pinching airlines cut every expense possible, passengers have learned to bring their own food and entertainment.
Now passengers should be ready to pack their own pillows, at least on American Airlines.
This week, Fort Worth-based American quietly removed the pillows from its workhorse fleet of 334 MD-80 airplanes, typically used for shorter flights.
The move, which stemmed from a strategy session with employees this year, will save the airline money by enabling workers to clean cabins faster, spokesman Tim Wagner said.
"It will streamline our cabin service," he said.
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