American Airlines adds boarding pass printing capability to mobile device

[MERV]

"American Airlines announced that airport employees using the airline's mobile YADA device – which stands for Your Assistance Delivered Anywhere – are even better equipped to serve customers anywhere.

http://www.examiner.com/x-46292-Aviation-and-Aerospace-Examiner~y2010m6d23-American-Airlines-adds-boarding-pass-printing-capability-to-mobile-device"

 

[eolesen]

A new twist on an old idea. There was "Roving Agent" back in the late 90's using a Symbol Technologies warehouse scanner and printer running on Palm OS... It was capable of doing mobile check-in, but not much else, as it was a monster to have to carry around. Hopefully this is a lot more manageable.

 

[miminy]

It's not. It's cumbersome, difficult to use, and inefficient. When dozens of people are waiting in line for
one of three agents behind the counter to tag their bag - who is the roving agent supposed to help?
One agent behind the counter can check in 6 times as many passengers using our 40 year old
computer system.