Always Late

[USPHLElite]

I can not remember the last US flight which left ontime from PHL or going to. This morning I was leaving at 6:30 and was a half an hour late. I know that isn't much to complain about but last week it was 2 hours then it was canceled. :down:

US work with me, I am trying to help you but you just don't listen or care

PS: today's A321 had 16 open FC seats!

 

[barbeetantrums]

:mellow:

 

[marco90821]

I can not remember the last US flight which left ontime from PHL or going to. This morning I was leaving at 6:30 and was a half an hour late. I know that isn't much to complain about but last week it was 2 hours then it was canceled. :down:

US work with me, I am trying to help you but you just don't listen or care

PS: today's A321 had 16 open FC seats!

I know what you mean. I had a recent conversation with "A" FA and said US should simply take the current schedule and increase the departure time by three hours, since that seems to be the norm anymore for departures from PHL. The FA said that a great deal of the problems stem from the ramp, where laziness seems to be the motto. I know each work group at times blames the other, but I can certainly attest his point. One example was at F terminal last week. The acft was marshalled to gate and awaiting agent to move jetway. The agent was too busy talking with other agents. This literally went on for more than five minutes, unbelievable is all I could think.

 

[SKY HIGH]

I can not remember the last US flight which left ontime from PHL or going to. This morning I was leaving at 6:30 and was a half an hour late. I know that isn't much to complain about but last week it was 2 hours then it was canceled. :down:

sky high states: Originators should always be ON TIME. For those of you who dont get to read the company material, they have a big push for first flights in the morning to be on-time. Statistically, that helps make the flights downline, also on-time.

All those added $ MILLIONS $, and PHL is still a detriment to our reputation and low consumer report stats.


only stating opinions.

 

[Crzipilot]

Then tell them to stop scheduling Max duty days, followed my min rest days, and putting us in hotels in industrial parks, or a 45 minute drive to the hotel, as we pass at least 50 suitable hotels, and in better areas. Oh, all to save 5/night. Well, I'm not walking out of a hotel at 415am to get a 630am flight out, with the schedule showing our on duty time as 515am, especially when we were scheduled for only 9 hours or less in the hotel to begin with. (means we blocked in at about 9pm. got to the hotel, around 10pm or later, and expected to be up and out at 415am.

 

[phlus2]

All those added $ MILLIONS $, and PHL is still a detriment to our reputation and low consumer report stats.
only stating opinions.

It may be a detriment to the reputation - but it pays your salary and keeps the company in business - so get over it. Without PHL - you wouldn't have a job.

 

[nycbusdriver]

I can not remember the last US flight which left ontime from PHL or going to. This morning I was leaving at 6:30 and was a half an hour late. I know that isn't much to complain about but last week it was 2 hours then it was canceled. :down:

US work with me, I am trying to help you but you just don't listen or care

PS: today's A321 had 16 open FC seats!

I can't imagine why FF's hang around this airline and spend there money here. If the service is that bad and you continue to spend your money on it, you are an enabler.

Our FF's have the only votes that will get attention, and they have to use their feet to exercise them.

Do I want to lose you, perhaps permanently, to a competing carrier. Of course not. But as long as you continue to show up for the abuse with credit cards and open wallets in hand, the abuse will continue unabated.

We, the employees, know that. See...we've been there; done that.

 

[phlus2]

I can't imagine why FF's hang around this airline and spend there money here. If the service is that bad and you continue to spend your money on it, you are an enabler.

Our FF's have the only votes that will get attention, and they have to use their feet to exercise them.

Do I want to lose you, perhaps permanently, to a competing carrier. Of course not. But as long as you continue to show up for the abuse with credit cards and open wallets in hand, the abuse will continue unabated.

We, the employees, know that. See...we've been there; done that.

Well - I certainly have moved on to other airlines. I only fly US when I can't get there on anyone else - so don't call me an enabler! But - my point exactly on another thread - as long as the company makes a profit - don't expect anything to change. It's all about profit - and right now - US has it.

 

[Gio305]

The FA said that a great deal of the problems stem from the ramp, where laziness seems to be the motto.

yep

im not going to blame everyone in the ramp, but alot of ramp agents there are REALLY lazy! last time i was in PHL, after the aircraft had parked, it took a crew like 5 minutes before they decided to unload the first luggage. and they took their sweet time too. lol

2 rampers that transfered from PHL to the station i work were shocked at how much work we do in the ramp. needless to say, they didnt last long and are now on "OJI". (yeah right).

 

[SKY HIGH]

It may be a detriment to the reputation - but it pays your salary and keeps the company in business - so get over it. Without PHL - you wouldn't have a job.

sky high states: Oooooo-really now? It's because of MY CONCESSIONS that this company is in BUSINESS. That it's RUN POORLY and because it's PISSING OFF our best customers, is TEMPE's "business". And, if YOU work in PHILLY, then it's your "business" to do YOUR JOB with excellence!


only stating opinions.

 

[soc-hpjester]

Thats nothing, 2 weeks ago we had a PHL/SAN flight that took a 2 1/2 hour delay because the only person in PHL that could do a HP w/b called in sick after the flight pushed..... It did a GTB due to ATC and guess what ? Nobody to do W/B, had to have PHX do it.

 

[philly rocks]

ANOTHER "RECTAL CRANIAL INVERSION", GREAT LINE PB.

 

[phlus2]

sky high states: Oooooo-really now? It's because of MY CONCESSIONS that this company is in BUSINESS. That it's RUN POORLY and because it's PISSING OFF our best customers, is TEMPE's "business". And, if YOU work in PHILLY, then it's your "business" to do YOUR JOB with excellence!
only stating opinions.

Well - your concessions may be the reason the company made it through bankruptcy - but if PHL wasn't there - there wouldn't be enough revenue to pay your measly salary that you have left - so you wouldn't have a job. That's my point.

 

[SpinDoc]

I can not remember the last US flight which left ontime from PHL or going to. This morning I was leaving at 6:30 and was a half an hour late.

SpinDoc replies:

Are you talking about US Airways mainline flights, or US Airways F-Terminal flights? I'd really like to know, because in the gates I am responsible for as a manager in F-Terminal, I have had exactly 2 delayed departures in the past 5 days. This is inclusive of at the very least 14 flights per day, or for the math challenged, 70 flights.

 

[philly rocks]

Yes Spin, but remember the staffing at F is double in comparison to mainline. We are lucky if we have an agent at the gate on any given day. For US just to bring in temp help for the summer that is ludicrous. First of all it is a 6-7 week training class. We are almost into May, so as I can see the temps will be starting in July. You just can't run an operatin this way. If they bring them in with no training just to meet and greet how would that serve the purpose of on time performances?